Privacy Policy

Privacy Policy: J&K Apartment

Effective Date: January 29, 2026

At J&K Apartment, we value your privacy. This policy outlines how we collect, use, and protect your personal information when you apply for a lease, reside in our units, or use our facilities.

1. Information We Collect

We collect information necessary to manage your tenancy and ensure the safety of our community:

• Identity Data: Full name, date of birth, and government-issued ID (e.g., Driver’s License or Passport).

• Contact Data: Phone number, email address, and emergency contact details.

• Financial Data: Bank account details for rent payments, credit history, and employment verification.

• Property Data: Vehicle registration/license plate numbers and pet information.

• Security Data: Footage from CCTV cameras in common areas (where applicable).

2. How We Use Your Information

Your data isn't just sitting in a folder; we use it to:

• Process your rental application and verify eligibility.

• Manage lease agreements and collect rent payments.

• Coordinate maintenance requests and repairs.

• Ensure the safety and security of the premises.

• Communicate important building updates or emergencies.

3. Sharing Your Information

We do not sell your data. We only share it with trusted third parties when necessary, such as:

• Service Providers: Maintenance contractors, plumbers, or IT support for our resident portal.

• Financial Institutions: For processing payments or handling security deposits.

• Legal Requirements: If required by law, or to protect the rights and safety of our residents and property.

4. Data Security

We implement physical and digital safeguards (such as encrypted filing systems and secure servers) to protect your information from unauthorized access. Only authorized personnel have access to sensitive tenant files.

5. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your data (subject to legal and lease-holding requirements).

6. CCTV and Video Surveillance

To ensure the safety of our residents, staff, and property, J&K Apartment operates a Closed-Circuit Television (CCTV) system in common areas.

• Location of Cameras: Cameras are strictly located in public or shared spaces, such as entrances, hallways, parking lots, and laundry rooms. We do not place cameras in areas where there is a high expectation of privacy, such as inside individual apartment units or restrooms.

• Purpose of Collection: Footage is recorded 24/7 for the purposes of:

  • Preventing and detecting crime or vandalism.

  • Enhancing the personal safety of residents and visitors.

  • Investigating liability claims (e.g., slip-and-fall incidents).

• Data Retention: CCTV footage is typically stored for 30 days, after which it is automatically overwritten by new footage, unless it is required for an ongoing legal investigation.

• Access and Disclosure: Access to live or recorded footage is restricted to authorized management personnel. We will only share footage with third parties (such as law enforcement or insurance providers) when required by law or necessary for a legal claim.

• Signage: Clear signage is posted at building entrances to notify all individuals that they are entering an area under video surveillance.